Quality & Communications
Silicon Valley Facility Services focuses on quality from every level. From our white glove service that comes standard with every account, to our expertly trained employees who can handle the toughest and most sensitive of cleaning jobs. We are available 24/7 with highly trained and uniformed employees who understand what it means to deliver a quality service.
Not only are we experts in our field, but we also believe that communication is very important with our customers. That is why we developed and installed an online customer portal to help our customers stay connected and informed with their facility services.
This state of the art communication portal gives customers the ability to access their own personal account information and see important service information that pertains to job locations. The portal is designed to give customers as much detail as possible when it comes to how their services are being run, costs, open work orders, history, etc.
Below are some areas that the portal addresses
- View and track service history
- Add notes to upcoming services
- Update personal information
- View and print statements
- Provide feedback on services received
- Share documents and reports