Services
Silicon Valley Facility Services (SVF Services) is more than just a cleaning company. We are a full service facilities company dedicated to ensuring the highest level of quality and care of a customer’s site. Below are a list of services that be included in our full service customizable service plans.
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Services at a Glance
A well-maintained workplace can create the right impression, improve employee efficiency, and reduce your operational costs. As a proven leader in building maintenance, SVFS has provided unparalleled attention to detail. We satisfy even the most demanding clients, focusing on Fortune 500 companies, luxury hotels, office properties, colleges & universities, medical and high-tech work places, private schools and corporate facilities.
We know what’s important to you. From your entryway or vestibule, to common area hallways and even basements. We provide daily, weekly, or monthly common area cleaning with a professionalism that comes with years of experience in the cleaning business.
Our extensive array of services can keep your facility looking top notch for new tenants or existing homeowners. There is no job to big and no job to small. We are happy to customize our services to meet the needs of your facility today.
The distinctive nature of a retail environment demands specially designed cleaning and maintenance services. With varying business hours and fragile environments, Silicon Valley Facility Services understands the unique requirements of the retail industry and has developed an out-sourced model to allow retail management the ability to focus on driving revenue for their tenants and owners, all the while SVF Services steps in to handle the operations and maintenance of the retail asset. Whether caring for an upscale boutique or a one million square foot mall, SVF Services has raised the bar for complex Mall Environment, Flagship stores and luxury storefront retail.
Ask a service associate about our affordable day porter services and how they can help your retail complex shine. Please contact us to experience a unique and fresh approach to facility maintenance.
Silicon Valley Facility Services is a true facility services company. We don’t stop at general cleaning services. We offer a wide range of specialty services to meet the needs of our customer. Whether you are in need of parking lot sweeping or an afternoon day porter service, SVF Services can meet your special needs.
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Services In-Depth
With an endless number of hard and soft surfaces, it is important to have a program that is tailored to the specific need of the material.
We offer a comprehensive evaluation of your facility as well as provide a maintenance schedule that recognizes high traffic and highly visible areas. Calendaring and notifying of upcoming regular maintenance is the benchmark of providing quality service.
Using only the highest commercial grade equipment allows us to get the job done right the first time. The better the equipment, the less time required. This translates into substantial yearly savings to you and our clients.
Our services include:
Hard Surface Floor Care
- VCT
- Anti-Static Tile
- Ceramic Tile
- Wood
- Stone
- Specialty concrete
Soft Surface Cleaning
- Carpets
- Furniture
Our team of professionals knows how to select the proper disinfectant to overcome the resistance of specific contaminants and protect the integrity of your clean room. We use the latest micro-cleaning techniques and are current on the latest regulations. You can count on us to ensure your clean room processes are efficient and effective.
When you’re creating sensitive, precisely-constructed products, a pristine facility is critical. We share your concern for the quality of your products and the security of your business. That’s why we deliver clean room, controlled environment cleaning and decontamination that meet the most exacting standards.
- Expertly trained cleaning staff
- Detailed cleaning schedules
- Proper chemical selections
- Meticulous attention to clean room standards
- Extensive documentation for compliance regulations
- Customized programs for your unique space
Our experienced staff will install a comprehensive recycling program that is implemented throughout the building envelope. Recycling color coded containers will be placed in all critical areas which include:
- Cubicles
- Offices
- Restrooms
- Kitchens
- Conference rooms
- Main exits and entrances
- Labs
- Warehouse
Our staff will ensure the recyclables and garbage are disposed of properly and that credits towards LEED-EBOM are documented. Adding other items to your recycling program – such as raw and mixed metals, plastics, batteries, fluorescent light bulbs, and plastics – furthers your cause. Collecting and recycling 95% of the batteries and fluorescent light bulbs used is a requirement for this credit. Documentation is also required for the percentage of diverted/recycled total waste stream, which is 30-50%, depending on the number of credits you choose to earn in this area.
In addition, financial gains received by recycling efforts will be paid directly by the recycling companies. This cash back bonus can be used to fund many other green services for your building.
Medical facility cleaning is unlike any other type of facility. Understanding the difference is what separates our staff from others. Through an extensive training program, detailed cleaning procedures are highlighted and practiced. Special sanitary cleaning supplies are used and the attention to detail is the hallmark of our cleaning program.
We understand the importance of maintaining an environment that represents the care being given to your patient.
- Trained experts in medical environments
- Special cleaners and disinfectants
- Attention to detail
- Impeccable office image
- Customized programs for dental, clinical and labs
Ensuring that your outdoor parking lot, interior, building and ground lighting fixtures are properly operating is critical to the quality and safety of your property. Our experienced technicians have the capability to provide installation, maintenance and repair for all industrial and commercial lighting. In addition to repairing your lights, we offer a monthly inspection service to ensure the prompt replacement of all canopies, under canopy, pole, security and wall lighting.
The exterior of your building is the first impression for clients, customers and employees. The detailing of the exterior of your building sets the expectation of what can be found inside the building envelope.
Our service provides the best possible first impression by presenting a clean and well cared for building. From the sidewalk to the gutters, the complete exterior is meticulously washed and scrubbed. All walkways, siding, vents, sill, lentils, windows, screens, entries, awnings and fixtures are detailed to remove dirt and debris that has gathered over time.
Benefits:
- First impression is the best
- All fixtures cleaned, detailed and repaired
- All entries and walkways power washed
- All windows, screens, lentils and sills meticulously washed
- Gutters and downspout cleaned and repaired
- Awnings cleaned and scrubbed
As your company grows, we will be there to assist you. We specialize in attention to detail, which is exactly what is needed post-construction.
Our team works with your contractor to insure a smooth and quick transition of your facility back to you. Our construction clean-up services include a complete and thorough cleaning from ceiling to floor, on budget and on schedule.
Benefits:
- Commercial grade equipment designed for construction clean-up
- Knowledgeable employees trained for heavy detailed cleaning
- 99% on-time completion rate
- No surprises with extra cost or change orders
- Communication and interaction with your contractor
Our impressive fleet of truck mounted power sweepers are ready and mobile 365 days a year to meet your property’s needs. From our full service scope of 7 days a week for your busy, heavily trafficked shopping centers; to once a month cleaning for your office park, industrial center, or apartment complex – we are always capable of meeting your needs.
Our full service scope of work includes:
- mechanical sweeping of all surfaces and curb lines
- blow out corners
- hand pick trash from landscaped areas
- clean and empty trash cans
We also can provide Day Porter Service and Pressure Washing Service in combination with our power sweeping.
Daily porter service ensures your property is receiving needed attention during your tenants’ peak business hours. Available during any period of the day and capable of any scope of work, our porters provide a flexible alternative or addition to our parking lot sweeping service.
Daily activities include:
- Clean the sidewalks and curb lines of all trash and debris
- Empty and re-line trash cans
- Wipe down and clean trash cans, trash can lids, phone booths, mailboxes, window sills, and door frames
- Remove unwanted and unsightly posters and paper advertising
- Pick trash and debris from all landscaped areas and islands
- Return shopping carts to their respective stores
- Clean all dumpster enclosures and rear service areas
- Restock bathrooms and provide routine cleaning throughout the day
- Assist tenants with special needs or emergencies
Additionally, porters provide immediate onsite assistance for the gamut of problems that shopping centers, office buildings and high use facilities encounter daily. The porter will be onsite to clean any food or beverage spills, spot clean gum and provide notification of bulk trash hauls. Available for all of your properties in any combination with our power sweeping service, our porters provide the optimal cleaning experience.
Trust our team of Pool Techs for servicing, cleaning and maintaining chlorine pools, saltwater pools, fountains, and spas. In addition to unbeatable customer service, our Pool Techs are carefully screened and trained to ensure that you receive quality service every time.
Our Techs will provide you with a detailed explanation of services provided, each and every time your pool, spa or fountain is serviced.
Benefits:
- Trained Pool Technicians
- Higher level of communication
- Documented services-every time
- Coordination with other service contractors
Our experienced staff will install a comprehensive recycling program that is implemented throughout the building envelope. Recycling color coded containers will be placed in all critical areas which include:
- Cubicles
- Offices
- Restrooms
- Kitchens
- Conference rooms
- Main exits and entrances
- Labs
- Warehouse
Our staff will ensure the recyclables and garbage are disposed of properly and that credits towards LEED-EBOM are documented. Adding other items to your recycling program – such as raw and mixed metals, plastics, batteries, fluorescent light bulbs, and plastics – furthers your cause. Collecting and recycling 95% of the batteries and fluorescent light bulbs used is a requirement for this credit. Documentation is also required for the percentage of diverted/recycled total waste stream, which is 30-50%, depending on the number of credits you choose to earn in this area.
In addition, financial gains received by recycling efforts will be paid directly by the recycling companies. This cash back bonus can be used to fund many other green services for your building.
Along with our regular bathroom maintenance service, we offer regular deep sanitization services. Unlike the regular cleaning provided, deep sanitization offers a higher level of cleaning that immerses the entire restroom in an antibacterial deep cleaning solution. All grout lines and hard to reach surfaces are meticulously hand scrubbed to create the ultimate clean surface.
Our award winning and patented process aids in the regular service being provided and is scheduled based on your facility’s needs.
Our team properly estimates the amount of paper supplies necessary for your facility. With our mini-max program your facility will have the proper amount of supplies all the time.
Our program is simple: we create a minimum and maximum number of cases of toilet paper, hand towels, cleansers and personal hygiene products to always have on hand for your facility. When they run low, we automatically generate an order to refill the supplies back to their optimal level. Of course, if you chose, all orders can be approved by you prior to fulfilling.
The same is true for computer paper. We look closely at how many printing stations are in place throughout a workplace. Our service employees ensure that there is always an ample stock of paper so that work will never stop.
Our Benefits:
- Volume discount pricing for all our clients’ purchase that we pass on to you
- Supplies are never out with mini-max program
- Dramatic time savings in ordering and purchasing
- Complete line of all top brands as well as green products to meet your needs
We provide pressure washing services for commercial, industrial, residential and retail properties. When combined with high heat, pressure washing can remove stains and create a sanitary, new look to concrete and wood surfaces. Sealing the surfaces after cleaning extends the life of the material and preserves the surface by blocking the stains from penetrating into the surface.
All services are customized to your facilities’ needs and can be tailored to meet any budget.
Consider pressure washing for:
- Parking garages
- Decks
- Roofs
- Sidewalks
- Building siding
- Garbage and recycling enclosures
- Loading docks
- Pool decks
- Graffiti removal
- Canopies
- Overhead doors
Often overlooked is the regular cleaning of your facility’s upholstery and furniture. In today’s economy, getting the most from every asset is essential. Regular cleaning has been proven to extend the life of your essential facility assets.
Our cleaning experts design a cleaning program specifically for your needs. We analyze the use of all the upholstered furniture and window coverings to create a calendared service plan that fits into your budget.
- Extended life of assets
- Analyzed asset use
- Customized cleaning program
- Calendared services
- Budget conscious
- Professional cleaning methods
The first impression is a lasting impression. Your facility’s windows are a representation of what will be found inside. Our professional window cleaning system is customized to your facility and will create the image that you want. The customized cleaning program will be adapted to your facilities need with regularly calendared services being reviewed to determine best days and tailored around important client functions.
Our award winning window cleaning service is a compliment to our regular janitorial services and is provided by our own expertly trained crews. Our system includes all awnings, frames, lentils and sills. These items are often overlooked or may include additional service fees with many service firms. Our system is all inclusive.
- Your image is our success
- Customized cleaning system
- Calendared around special events
- Compliment to regular janitorial service
- All inclusive detail service
Our White Glove Program is proof of our dedication to doing the job right. We will walk your facility with you monthly to inspect all services together. During that walk through, we will test our services by taking a white glove to multiple surfaces throughout the facility. This detailed inspection is routinely performed by our supervisors and is our way of reaching the highest level of cleanliness.
Benefits:
- Dedication to detail
- Opportunity to review sensitive areas
- Feedback and results given to personnel
- Correction report generated for areas of improvement
- Regular communication between client and company
With an endless number of hard and soft surfaces, it is important to have a program that is tailored to the specific need of the material.
We offer a comprehensive evaluation of your facility as well as provide a maintenance schedule that recognizes high traffic and highly visible areas. Calendaring and notifying of upcoming regular maintenance is the benchmark of providing quality service.
Using only the highest commercial grade equipment allows us to get the job done right the first time. The better the equipment, the less time required. This translates into substantial yearly savings to you and our clients.
Our services include:
Hard Surface Floor Care
- VCT
- Anti-Static Tile
- Ceramic Tile
- Wood
- Stone
- Specialty concrete
Soft Surface Cleaning
- Carpets
- Furniture
Our commitment to communication is emphasized with our service calendaring. Monthly or quarterly, we will discuss the past period’s services provided and detail the anticipated calendared service for the upcoming period. Our extra level of communication insures that the facility’s services are managed to the highest level of professionalism.
Benefits:
- Regular communication
- Clear understanding of services provided
- Critical services detailed
- Special events calendared
- Access to customer portal
Silicon Valley Facility Services focuses on quality from every level. From our white glove service that comes standard with every account, to our expertly trained employees who can handle the toughest and most sensitive of cleaning jobs. We are available 24/7 with highly trained and uniformed employees who understand what it means to deliver a quality service.
Not only are we experts in our field, but we also believe that communication is very important with our customers. That is why we developed and installed an online customer portal to help our customers stay connected and informed with their facility services.
This state of the art communication portal gives customers the ability to access their own personal account information and see important service information that pertains to job locations. The portal is designed to give customers as much detail as possible when it comes to how their services are being run, costs, open work orders, history, etc.
Below are some areas that the portal addresses:
- View and track service history
- Add notes to upcoming services
- Update personal information
- View and print statements
- Provide feedback on services received
- Share documents and reports
Miscellaneous Services
- Full Service Cleaning Program
- Computer Room Cleaning
- Escalator Cleaning
- Blind Cleaning
- General Maintenance
- 24 hour Emergency Service
- Monthly Customized Reporting
- Uniformed Employees Dedicated to Your Facility
- Extensive Employee Training Programs
- Commercial Insurance Coverage
- Industry’s Best Equipment and Supplies